Break up with D.H.L.
Dell, HP and Lenovo build a lot of competent machines. The question worth asking is what happens three years in, when you need a part.
This is not a complaint about their engineering. It is a disagreement about ownership. A machine built from standard parts stays serviceable long after the warranty ends, holds its value, and can be handed on to a second owner who can still get it fixed. That is only true if the parts have more than one source.
We can take your old computer in trade against a new build precisely because we do not build disposable ones.
Four things that change.
- Every part is a part you can buy.No proprietary power supplies, no custom motherboard form factors, no board-locked memory. Every component in a Typhoon can be bought at a retail counter, replaced by a competent shop, and upgraded without asking our permission. Standard mounting, standard headers, standard fan spacing.
- Configured, not picked from a shortlist.You are not choosing between three tiers with the interesting decisions already made for you. Tell us the software you run and the machine gets specified against it — the CPU, the memory, the thermals, all of it.
- The person who answers built it.Support is a workshop on Kallang Avenue, not a queue. Three years of warranty with one number to call, onsite in the first year. There is a name on your build log and you are allowed to ask for it.
- AMD, deliberately.Ryzen and Threadripper across the entire line, because the roadmap has out-engineered the alternative for five years running. It is a position we will defend, and one we will abandon publicly if it stops being true.
Bring us what you are replacing. We will tell you honestly whether it is worth upgrading instead.